# Incident Report: [INCIDENT-ID] **Date**: YYYY-MM-DD **Severity**: [P0/P1/P2/P3/P4] **Duration**: [X hours Y minutes] **Incident Commander**: [Name] --- ## Executive Summary [2-3 sentence summary of what happened and the impact] --- ## Impact - **Users affected**: [Number of users] - **Trading halted**: [Yes/No] - **Duration**: [X hours Y minutes] - **Data loss**: [Yes/No - if yes, specify] - **Financial impact**: [$X estimated] - **Reputation impact**: [High/Medium/Low] --- ## Timeline | Time (UTC) | Event | |------------|-------| | 10:00 | Deployment v0.1.5 initiated | | 10:05 | First error alerts received | | 10:10 | Incident declared P0 | | 10:15 | Rollback decision made | | 10:25 | Services restored | | 10:30 | Incident resolved | --- ## Root Cause [Detailed technical explanation of what caused the incident] --- ## Resolution [What was done to fix the issue] --- ## Action Items - [ ] **[P0]** [Action item 1] - Owner: [Name] - Due: [Date] - [ ] **[P1]** [Action item 2] - Owner: [Name] - Due: [Date] - [ ] **[P2]** [Action item 3] - Owner: [Name] - Due: [Date] --- ## Lessons Learned ### What Went Well - [Positive aspect 1] - [Positive aspect 2] ### What Could Be Improved - [Improvement area 1] - [Improvement area 2] ### What We Learned - [Learning 1] - [Learning 2] --- ## Appendix ### Relevant Logs ``` [Log excerpts] ``` ### Metrics During Incident [Screenshots of Grafana dashboards] --- **Report prepared by**: _______________ **Date**: _______________